Planning something new?
Tell us about your organisation, the locations involved and the result you want. We can discuss the service options and the information needed for a proposal.
Start an enquiry →Contact Radian
Let’s connect
the next steps.
A new project, a service question or a change to your existing setup—tell us what you have in mind. You do not need a completed technical specification to start the conversation.
hello@RadianNetworks.co.ukAlready using our services?
Radian offers 24/7/365 support. Follow the reporting and escalation route in your service agreement for operational issues, so requests can be handled under the appropriate arrangements.
Email Radian →A useful first message
Include the service or project you are asking about, any relevant site details and your preferred next step. For an existing request, include its reference if you have one.
Explore the service portfolio →Before you get in touch
Make the first message
more useful.
A few relevant details help us understand the next step without asking you to prepare a technical specification.
Talk to Radian →What should I include when asking for a connection quote?
Include the full installation address, an outline of the team and applications, and any relevant contract or move date. Tell us if a backup route is important. The address check and the requirements discussion establish which options can be proposed.
What helps with a cloud or dedicated-server enquiry?
Describe the workload, current specification if known, expected users and preferred hosting region. Mention any recovery, operating-system, management or data-location requirements. We can help clarify the rest as the discussion develops.
Does the enquiry form send my information automatically?
No. The form prepares a message in your own email application for you to review and send. Submitting the form on the website does not deliver a message to Radian by itself. If your device has no configured email application, you can write directly to hello@RadianNetworks.co.uk.
How should an existing customer report an urgent issue?
Use the reporting and escalation route set out in the relevant service agreement. Include the affected site or service, when the issue started and its business impact. That helps the request be handled under the appropriate arrangements.
Can I ask about more than one service in the same enquiry?
Yes. Explain the overall outcome you want and the services involved. Bringing the requirements together can help identify dependencies, the order of work and the appropriate delivery specialists.
Mobile and connected-device enquiries
Share the details
that shape the connection.
For a SIM, router or IoT project, include the device models, quantities, operating countries and expected data use. Tell us whether the equipment needs remote access, fixed addressing or a connection back to a business application.
For customer platform access, include your organisation and service reference if you have one. We will review the appropriate access arrangements with you.
UK-wide service enquiries
From Charlwood, serving UK organisations.
Tell us which service you need, your organisation and the UK locations involved. For an address-dependent service, include the installation postcode; for an existing service, include the reference and relevant timescales.
Based in Charlwood, we welcome enquiries nationwide, with a particular focus on Horley, Crawley, Gatwick, Surrey, Sussex and London. Delivery, availability and any site attendance are confirmed for your chosen service.
Let’s talk
What does connected
look like for you?
A new site. A stronger connection. A simpler phone setup. Tell us where you want to get to and we’ll help connect the next steps.
hello@RadianNetworks.co.uk